Shipping Policy :

What is the Delivery Time Period?
Depending upon the location, the product is delivered to you in 3-5 workings days after it has been dispatched from our warehouse.

Are there any COD charges?
There are no COD charges.

Free Shipping :
We offer Free Shipping on orders in all over india when you buy any product from Chkokko.com

My Order is Placed, what happens next?
You will receive a CONFIRMATION email. We will try to dispatch your order within 24 to 48 hours from our warehouse and will keep you informed at every step. You can also track your order through our website from ‘Track Order’ section. It sometimes takes up to 24 hours for the tracking to be updated after an order is handed over to the delivery service provider.

 

Return & Refund Policy :

What is Our Return & Exchange Policy?
We gives you an option to return or exchange items purchased on Chkokko.com for any reasons within the specified return/exchange period which is 14 Days from the date of delivery.

Pick up:
In most locations, we offer a free pick up service.

Self ship:
If your area pincode is not serviceable for pick up, you will need to self ship the product via any reliable courier partner. After shipping, you have to share courier receipt with us on email id/whatsapp no.

Where should I shelf-ship the the Return?
You can send the return to the following address :

B.Sabharwal Textiles, Division No. 3
Ahata Sherjung, Naulakha Garden Colony,
Ludhiana, Punjab. 141008

Refund :
Please note, we initiates the refund upon successful return pick up, or after the returned item has reached us and the quality check is successful. Your refund may take 7-10 working days.

 

Cancel Order :

What is our cancellation policy?
As long as the cancel option available on the website, you can cancel an order OR you can inform us by email at support@chkokko.com 

Refund :
If you made payments via Credit cardt, Debit card, Net Banking or PayU, you will receive refund into your account with 3-4 working days from the time of order cancellation.

 

Track Order :

How do I check the status of my order?
To check status of your order, please log in and click on the “Track Order” link on website.

Does Chkokko deliver products outside India?
No. We delivers products only within India, at this point. This might change as we keep updating to reach you.

 

Payments :

How can I pay for my order at Chkokko.com?
We support the following payment options :

  • Cash on Delivery (available in selected pin codes)
  • PayU
  • Credit Card
  • Debit Card
  • Net Banking