TERMS & CONDITIONS

Welcome to CHKOKKO.com. Please review the following terms and conditions carefully.
You are bound by these terms of use whenever you access, browse, purchase from or otherwise use CHKOKKO. By implication or expressly accepting these Terms of Use, you also accept and agree to be bound by CHKOKKO Policies (including but not limited to Privacy Policy available on http://www.CHKOKKO.com/ privacypolicy) as amended from time to time. By mere use of the website, you shall be contracting with CHKOKKO and these terms and conditions including the policies constitute your binding obligations, with CHKOKKO.
This electronic record is generated by a computer system and does not require any physical or digital signatures.

 

The domain name www.CHKOKKO.com (hereinafter referred to as "Website") is owned by CHKOKKO.

 

DEFINITIONS

“Terms and Conditions”/“T&C”/“Terms”/“Agreement” or "Contract" means the terms and conditions as detailed herein including all schedules, appendices, annexures, privacy policy, and will include references to this agreement as amended, negated, supplemented, varied or replaced from time to time.
The words “you” or “end user” or “your” or “buyer” or “customer” refers to any person/s or company or party using this website.
''Product/Products'' means and includes any goods/merchandise/products/services/offers/ coupons/voucher/giftcards/display items that are uploaded /showcased/displayed on CHKOKKO.com and the related description, information, procedure, processes, warranties, delivery schedule, etc.

 

THESE TERMS AND CONDITIONS MAY CHANGE

CHKOKKO.com is an offering from CHKOKKO. Please read these Terms & Conditions carefully before using this website. CHKOKKO.com reserves the right to update or modify these Terms and Conditions without any prior notice. We suggest that you go through the terms and conditions whenever you use our web site. Your use of CHKOKKO.com will be understood as your agreement to follow and be bound by the terms and conditions listed below. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order placed or service provided by CHKOKKO.com. All products/services and information displayed on CHKOKKO.com constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. CHKOKKO.com reserves the right to accept or reject your offer.

 

ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement charges. If we make changes to our Terms and Conditions and Privacy Policy and you continue to use CHKOKKO.com, you are impliedly agreeing to the Terms and Conditions and Privacy Policy expressed therein.

 

COPYRIGHT NOTICE

All content on this website, including, for example, but not limited to, trademarks, logos, all the product information, page headers, images, illustrations, graphics, audio clips, video clips, and text (referred to hereafter as "Content") is the exclusive property of CHKOKKO and/or is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by CHKOKKO. The Content of CHKOKKO.com web site are intended only for the personal and non-commercial use of the users of our site. As a user, you may download, print and store selected portions of the Content but only for your own personal and non-commercial use. You cannot copy or post the Content on any network computer or broadcast the Content in any media and/or in any form or format. You cannot modify or alter the Content in any way, or delete or change any copyright or trademark notice. CHKOKKO reserves complete title and full intellectual property rights in any Content you download from this web site.

 

HYPERLINKS TO AND FROM OTHER WEB SITES

CHKOKKO.com may contain hyperlinks to third party websites or services whose resources and contents are not controlled by us. Any concerns or questions regarding such services or resources, or any hyperlink thereto, should be directed to the particular outside service or resource.
CHKOKKO disclaims any responsibility for the accuracy, content, or availability of information found on websites that link to or from CHKOKKO.com websites. You acknowledge that some advertisers or other companies employ automated search results or otherwise link you to sites containing information that may be deemed inappropriate or offensive. CHKOKKO is not liable for the accuracy, copyright compliance, legality, or decency of material or content contained in third-party sites and/or advertisements (including pop-up ads) and you hereby irrevocably waive any claim against us with respect to such sites or advertisements. CHKOKKO does not ensure that you will be satisfied with any products or services that you purchase from any third-party site that links to or from CHKOKKO.com websites.

 

Without limitation, credit card and other personal information, you might be requested to give any third party, and you hereby irrevocably waive any claim against us with respect to such sites. We strongly encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any third party company or advertiser.

 

PRIVACY POLICY

At CHKOKKO.com we value the trust that you have placed in us. We respect your privacy and recognise your concerns about protection of your information. The purpose of this Privacy Policy is to inform you what information we may collect from you, how we use such information, and the choices you have regarding our use of, and your ability to review, correct and opt out of our use of, the information.
In this Privacy Policy CHKOKKO.com is referred to as "we," "us," "our", "website "and you the end user are referred to as "you", "your" or “user”.
Our privacy policy is subject to change at any time without notice. We will post all changes on this page. To make sure you are aware of any changes, please review this policy periodically.

 

By visiting this Website or sharing your contact information with us, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

 

By using our website or sharing your contact information with us, you are accepting and consenting to the practices described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use. COLLECTING INFORMATION ABOUT YOU

 

We will collect information only where it is necessary for us to do so and if the information is relevant to our dealings with you. We will retain your information only as long as we are either required to by law or as is relevant for the purposes for which it was collected.

 

You can visit CHKOKKO.com and browse without revealing any personal information about yourself to us. During your visit to the website you remain anonymous and at no time can we identify you unless you have an account with CHKOKKO.com and you log on with your user name and password.

 

When you make a purchase on CHKOKKO.com, or opt to receive emails or catalogs from us, participate in contests/surveys or otherwise communicate with us, you may have to give us your basic information. Typically, this information will include your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number. This information provided by you will allow us to process your transaction or request efficiently. Where possible, we will indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. If you have provided us information that is inaccurate, incomplete or no longer valid, and want the same to be corrected or updated, please let us know in writing and we shall do the needful to the extent the same is feasible.

 

Moreover, we may collect additional information regarding the address of the Internet service providers of this website’s visitors, the name of the Web page directing the visitor, (whether this web page is on our Website or not), which web page you next go to (whether this web page is on our Website or not), your computer browser information, your IP address, as well as the clicks and activity on our site. When you search anything on the website, your keywords will be collected in a protected location for improving our search results. We may also maintain records of your past and current purchases from the website. This data is collected to help us make the site more efficient and easy to use for our customers. It is compiled and analysed on an aggregated basis.

 

When you browse or visit web pages from CHKOKKO.com, our servers log your computer's IP address. An IP address is a number that is automatically assigned to your computer whenever you're surfing the Internet. CHKOKKO.com collects these IP addresses for the sole purpose of identifying our users' service providers so we can develop our website better. We do not automatically link IP addresses to anything personally identifiable, however we can and will use IP addresses to identify users when

 

we feel it is necessary to:
(1) Comply with the law or comply with legal process served on CHKOKKO.com, (2) Protect and defend the rights or property of CHKOKKO.com, (3) Protect the personal safety of other CHKOKKO.com users or the public, (4) To ensure compliance with our Terms & Conditions.

 

USING AND SHARING THE INFORMATION COLLECTED

We will process your contact information in ways compatible with the purposes for which it was collected or authorised by you. If necessary, we will take reasonable steps to make sure that the information provided is reliable, accurate, complete and current, to enable us to process your transaction or your request.

 

To complete your transaction or request we may have contracts with outside companies or persons to provide certain services such as transportation, shipping, data management, promotional services, etc., hereafter referred to as “Service Providers”. We will share information with our Service Providers to the extent it is required for them to perform these services efficiently and smoothly.

 

We may disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you or to CHKOKKO. We may also disclose your information when the law or legal process requires it. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

 

Except as described in this Privacy Policy, we will not disclose your personal information to third parties. CHKOKKO.com may, however, use for its own purposes, aggregate information that does not identify you personally, or share aggregate information about our users with advertisers, business partners, sponsors, and other third parties.

 

COOKIES

When you visit CHKOKKO.com, we send one or more "cookies" to your computer or any other browsing device. We may also use cookies in emails that you receive from us. A "cookie" is a small data file that is placed on the hard drive of your computer when you visit a web site. Most cookies are "session cookies" that expire immediately when you close your browser. A "persistent cookie" stores information on the hard drive so when you end your session and return to the same web site at a later date the cookie information is still available Cookies also help us in analysing visiting patterns, measure promotional effectiveness, and to improve our web site to make it more friendlier and easier to use. These cookies do not contain any information that may personally identify you such as passwords or credit card information.

 

LINKS TO THIRD PARTY SITES

Our web site may contain links to other websites operated and maintained by third parties over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. If you access such linked sites, it is at your own risk. We suggest you carefully read the privacy policy of a linked site before disclosing any information on such sites. CHKOKKO.com is not responsible for the privacy practices or the content of those linked websites.

 

SECURITY PRECUATIONS

CHKOKKO.com has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. To protect your information, we adhere to strict security guidelines, protecting it against unauthorized access. We use standard and authorized payment services and our Credit Check and Fraud Prevention policies are aligned to these companies. Our trusted payment gateway partners use Secure Sockets Layer (SSL) encryption technology to protect your card information. All personal and financial information is transmitted using the https protocol over SSL, utilizing state–of–the–art technology for consumer protection. All disputes would be handled by Ludhiana courts.

 

CHOICE/OPT OUT

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
To unsubscribe from all promotional communication, please visit http://www.chkokko.com .Please note that it may take up to six to eight weeks to process your request from the date of receipt. When you make subsequent purchases at CHKOKKO, your information will be used only to process your order and will not be added automatically to any mailing lists.

 

ADVERTISMENTS ON CHKOKKO.COM

CHKOKKO.com may use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

 

OTHER PRIVACY ISSUES

CHKOKKO adheres to a strict privacy code regarding children and does not knowingly accept personal information from a child. Minors under the age of 18 may not use this website. We do not collect information from anyone known to be under the age of 18, and no part of the website is designed to attract anyone under the age of 18. CHKOKKO.com does not sell products for purchase by children. Occasionally, we may sell children's products for purchase by adults. If you are under 18, you may use this website only with the involvement of a parent or guardian.

 

We may provide areas on our website where you can publicly post information about yourself, communicate with others, review products and submit media content. This information may be accessible by other consumers or companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others. For example, if you post your email address along with a product review, you may receive unsolicited messages. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information.

 

YOUR CONSENT

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

 

OPT OUT OF RECEIVING EMAILS OR CATALOGS FROM US

To remove your name from our email contact list, click on the unsubscribe link given at the bottom of every email sent to you from CHKOKKO.com. If you have an account with us, you can also log into your account to change your newsletter preferences. Please note that it may take up to six to eight weeks to process your request from the date of receipt. When you make subsequent purchases at CHKOKKO, your information will be used only to process your order and will not be added automatically to any mailing lists.

 

PAYMENTS

CHKOKKO offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that CHKOKKO's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

 

All credit and debit cards issued by Visa and MasterCard are accepted. You can also use Internet Banking, (covering 21 banks) and E-Gift Cards to make your purchase.

 

PRODUCT INFORMATION

The prices published on CHKOKKO.com or in our catalogs have been stated in Indian Rupees and are applicable only in India. Most products displayed on CHKOKKO.com are available in select CHKOKKO stores. In some cases, products available for sale on this site may not be available at our stores

 

COLOURS

The colours of the products on this website are as close to the originals as possible. However the colours you finally see depend on your monitor and we cannot guarantee that your monitor's display of any colour will be accurate.

 

CANCELLING YOUR ORDER

In case of requests for order cancellations, CHKOKKO reserves the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed/ approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed. CHKOKKO has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by CHKOKKO and accept CHKOKKO decision regarding the cancellation.

 

RETURNS & REFUNDS

Items are eligible for exchange/refund only under the following circumstances

 

You have received products with a manufacturing defect Wrong product has been shipped that does not match with your order. You received damaged merchandise.

 

To process a claim for damaged or defective merchandise, please email a photo of the damaged merchandise within 24 hours of receipt to support@chkokko.com

 

Once we receive the defective/damaged merchandise and your refund request has been validated, we will send you an email authorizing a refund. Once you receive the email, it will take up to 7-10 working days for the refund to reflect in your account.

 

For payments made using a credit/debit card (or any form of net banking) the amount is credited back to the same account from which the payment was made.

 

CANCELLATION OF ORDERS BY CHKOKKO

There may be certain orders we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after the amount has been charged, the said amount will be reversed back in your account.

 

WARRANTY DISCLAIMER

This Web Site and all content available on this Web Site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that CHKOKKO shall not be liable for any damages of any kind related to your use of this site.

 

CHKOKKO has made this website available to use as a matter of convenience. We expressly disclaims any claim or liability arising out of uploading of any obscene, vulgar or pornographic images, photograph or a picture or altering or distorting the images available under this service in an obscene, vulgar or pornographic manner. We also disclaims all warranties, express or implied, including, but not limited to, implied

 

warranties of merchantability and fitness for a particular purpose. We do not warrant that this site, its servers, or e-mail sent from the website are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

 

We therefore neither endorses nor offers any judgment or warranty and accepts no responsibility or liability for the authenticity/availability of any of the goods/services/or for any damage, loss or harm, direct or consequential or any violation of local or international laws that may be incurred by your visit and/or transaction/s on these sites.

 

Your use of CHKOKKO.com will be understood as your agreement that CHKOKKO.com provided no warranties for the following:

• That access to CHKOKKO.com will be error free or uninterrupted;
• That the information on CHKOKKO.com will be accurate, complete or reliable;
• That CHKOKKO.com will be free of any virus, worm, Trojan horse or other harmful software code; or
• Of title or non-infringement.

INACCURACY DISCLAIMER

Occasionally there may be typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability on our website or catalogs. CHKOKKO reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

 

ADVERTISING MATERIAL

This website may contain advertising/publicity or other material submitted to CHKOKKO.com by third parties. Responsibility for ensuring that the material submitted for inclusion on the website complies with applicable International and National law is exclusively on the advertisers and CHKOKKO.com will not be responsible for any claim, error, omission or inaccuracy in advertising material. CHKOKKO.com reserves the right to omit, suspend or change the position of any advertising material submitted for insertion. Acceptance of advertisements on the Site will be subject to CHKOKKO.com terms and conditions which are available on request.

 

INDEMNIFICATION

You agree to indemnify and hold harmless CHKOKKO and its directors, officers, partners, agents, vendors from any and all liability arising in connection with your use harmless from and against any and all claims, damages, costs and expenses, including legal fees, arising from or related to your use of this website, including, but not limited to any information or content that you post on any of the CHKOKKO.com websites.

 

ACCOUNT SUSPENSION DUE TO NON-COMPLIANCE WITH AGREEMENT

Notwithstanding other legal remedies that may be available to CHKOKKO.com, CHKOKKO.com may in its sole discretion limit user activity by immediately removing user listing either temporarily or indefinitely or suspend or terminate user membership, and/or refuse to provide user with access to the site if: The user is in breach any of the terms and conditions of this agreement and/or the terms and conditions of usage of CHKOKKO.com; The user has provided wrong, inaccurate, incomplete or incorrect information; Your actions may cause any harm, damage or loss to the other Users or CHKOKKO.com. Illegal and/or unauthorized use of the service, including unauthorized framing of or linking to the CHKOKKO.com site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.

 

GOVERNING LAW

This site is created and controlled by CHKOKKO. The laws of India shall apply to any action relating to the use of the Web Site, catalogs or any transaction with CHKOKKO and must be settled in courts within the jurisdiction of courts in Ludhina, Punjab. If there is any dispute about or involving the CHKOKKO.com websites and/or the Service, by using the CHKOKKO.com websites, you agree that the dispute will be governed by the laws of India. You agree to the exclusive jurisdiction to the courts of Ludhiana, Punjab, India. CHKOKKO.com reserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/website of CHKOKKO.com

 

LIMITATION OF LIABLITY

CHKOKKO.com will not be liable for short delivery or delivery of defective goods unless a claim is notified by the customer in writing within 24 hours of delivery in accordance with Return and Exchange Terms. The notification must include the invoice number, delivery note number and details of the claim. CHKOKKO.com will not be liable in any way for loss, damage, costs or expenses (including loss of profit) arising directly or indirectly from any failure or delay in performing any obligation under this Contract by reason of any event or circumstance outside the reasonable control of CHKOKKO.com including but not limited to), any strikes, industrial action, failure of power supplies or equipment, government action or Act of God. CHKOKKO.com shall not be liable for any delay / non-delivery of purchased goods by the vendors, trade organization/s, manufacturers / shop etc. (vendors), due to flood, fire, wars, acts of God or any cause that is beyond the control of CHKOKKO.com.

 

You agree that CHKOKKO, its officers, directors, partners, parents, subsidiaries, affiliates, agents, or licensers are not liable to you for any incidental, indirect, consequential, special, punitive, or exemplary damages of any kind, including lost revenues or profits, loss of business, or loss of data, in any way related to CHKOKKO.com websites or CHKOKKO for any claim, loss or injury based on errors, omissions, interruptions or other inaccuracies in any CHKOKKO.com websites, including without limitation as a result of breach of any term of this agreement. Applicable law many not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 

We shall not be liable for any delay / non-delivery of purchased goods by the vendors, trade organization/s, manufacturers / shop etc. (vendors), due to flood, fire, wars, acts of God or any cause that is beyond the control of CHKOKKO.com.

 

In no event will CHKOKKOs total liability to you for any and all damages, losses, and causes of action arising out of or related to your use of any CHKOKKO website, regardless of the form, cause of action or the alleged basis for any claim, exceed the amount paid by you to CHKOKKO, if any, for accessing the CHKOKKO.com websites.

 

You expressly understand and agree that CHKOKKO and its subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if CHKOKKO has been advised of the possibility of such damages), resulting from use of the site, sale and supply of goods content or any related services.

 

This limitation of liability section shall prevail over any conflicting or inconsistent provision contained in any of the documents comprising this Agreement. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.

 

GOVERNING LAW:

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi.

 

HEADINGS:

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

 

INTERPRETATION OF NUMBER AND GENDERS:

The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to the Terms as a whole.

 

SEVERABILITY:

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

 

YOUR FEEDBACK

For any questions and concerns regarding these terms & conditions please email us at support@chkokko.com